Government » Development Services

Welcome to the City Access Portal (CAP) 

West Des Moines is enhancing its software to make your experience with development applications and building permits smoother and more efficient. The City Access Portal (CAP) is an add-on tool to our existing Enterprise Permitting and Licensing (EPL) system by Tyler Technologies. 

What Can You Do with CAP?

  • Apply for Permits: Easily apply for development, building and other city permits online. 
  • Upload Documents: Submit your drawings and documents directly through the portal. 
  • Streamline Reviews: Electronic plan/drawing markup (eReview) speeds up drawing review process. 
  • Track Progress: Monitor the status of your application and understand the next steps. 
  • Online Payments: Pay your fees conveniently online. 
  • Request Inspections: Submit requests for construction and occupancy inspections online. 
  • Approval Status: Access plan approvals and permit documentation anytime. 

Getting Started 

  1. Log In or Register: To get started, click on the “Login or Register” button located on the top row of tools on the CAP homepage.

  2. Create Your Profile: Follow the prompts to set up your user profile. If you have previously submitted applications with the city, please use the same email to access your past records.

    If you are unsure whether you already have an account, start by searching for your contact information starting with your email. If no match is found, try searching by phone number, name (first or last), then company name.

For detailed registration instructions, see our How-To-Guide.

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FOR QUESTIONS?

Development Services Department
4200 Mills Civic Parkway Suite D1
West Des Moines, IA 50265

Phone: (515) 222-3630
Fax: (515) 273-0602

Building Division: bi@wdm.iowa.gov
Planning Division: developmentservices@wdm.iowa.gov

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West Des Moines is enhancing its software to make your experience with development applications and building permits smoother and more efficient. The City Access Portal (CAP) is an add-on tool to our existing Enterprise Permitting and Licensing (EPL) system by Tyler Technologies.