In conjunction with the Polk County Joint 911 Service Board, Westcom is replacing Smart911 with RapidSOS Emergency Health Profiles.  This profile allows caller's real-time personal health and location information to be linked from their connected devices, apps, and profiles with 911.  This change includes all of Polk County, Norwalk, and Waukee.

The RapidSOS Emergency Health Profile is supported in 69% of the Public Safety Answering Points (PSAPs) in Iowa, and over 4,700 PSAPs throughout the United States.  The Emergency Health Profile also presents a significant cost savings to the PSAPs as the technology is entirely free.

Create an Emergency Health Profile by clicking this link or by using a supported Apple or Android health app.