Citizens Fire Academy:

Have you ever wondered what it would be like to be a firefighter? Have you ever wondered how the fire department works and why? How would you react if there is a fire or other emergency in your home or work place? If you have ever thought about these questions, or any other question about your fire department or fire safety, here is your opportunity to learn the answers, and much more, first hand. Click here to learn more.

Code Red Sign-Up:

The CodeRED Emergency Notification System is a high-speed telephone communication service for emergency notifications. This system allows the dispatcher to telephone all or targeted areas of the City in case of an emergency situation that necessitates immediate action. Click here to learn more.

Community CPR Program:

The City of West Des Moines Emergency Medical Services is proud to offer CPR courses. Our CPR courses are taught according to the standards of the American Heart Association (AHA). Course instructors are certified by the AHA. Course completion cards are distributed at the time of the class or mailed within 30 days after course completion. Click here to learn more.

Online Police Services

File an Online Police Report - Use this to file a report about a crime that is not in progress or an emergency situation.

Police Records Requests - You can request public records such as motor vehicle crash reports, crime reports, videos, and other public records.

Traffic Complaint - As traffic safety is one of our most important concerns, use this form to let us know about areas where additional enforcement and education may be necessary to keep drivers and pedestrians safe.

Crime Tips - Know about suspicious or criminal activity in West Des Moines and want to report it? Use this form to let us know the details.

Off-Duty Police Officer Work Request - Request a police officer to work special events and other assignments where a police presence is required.

Police Department General Inquiry - Have a question for the police department about a non-criminal matter, but not sure where to go or who to ask? Use this form to let us know and we will get it to the right person for a response.

Fire Prevention Bureau:

The Fire Prevention Bureau is staffed by three full-time personnel and several part-time inspectors.  Full-time personnel include the Fire Marshal (Mike Whitsell); Fire Inspector/Lieutenant (Kurt Westhoff) and Fire Inspector/Public Education Coordinator (Denise Kinkade).  Click here to learn more about the programs and services provided.

Westcom Emergency Communications:

The Westcom Dispatch Center is a consolidated public safety dispatch facility that receives public safety related calls and dispatches police, fire and emergency medical services for the cities of West Des Moines, Clive, Urbandale, and Norwalk. Westcom is presently located in the West Des Moines Public Safety building located at 8055 Mills Civic Parkway, West Des Moines, Iowa.  The newly updated and expanded dispatch center moved to this building in March 2009. Click here to learn more.

Police, Fire, and EMS Departments.

Click here to visit the department homepages.